Job Description

About Us:

At Sierra, we’re building a platform to enable every company in the world to build their own autonomous AI agents for everything from customer service to commerce. We are primarily an in-person company based in San Francisco.

We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Competitive Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do.

What You’ll Do:

• Creative thinking and strategic execution. You will be asked to think outside of the box, and partner to push brand narrative and innovation forward. Contributing to brand and marketing strategy with a creative thinking and first principles mentality.

• Producing brand-related assets and creating comprehensive campaigns and materials. This includes developing assets for internal use, customer-facing materials, and external marketing campaigns.

• Managing creative direction and production for various media types:

  • Website and blog content

  • Social media assets

  • Presentations

  • Event materials and signage

  • Photography

  • Video production and editing

  • Motion graphics

• Note: We're seeking candidates with deep knowledge and significant experience in these areas, coupled with a willingness to learn and expand expertise in others.

• Collaborate closely and clearly articulate design decisions to a vast set of partners including external partners, multidisciplinary creatives and our internal partners across marketing, engineering and product.

• Provide cross-org input that will help shape planning and strategy.

• Deliver and solicit feedback to continually elevate the Sierra brand and raise the quality and craftsmanship of our output; maintaining brand guidelines and strong attention to detail.

What You’ll Bring:

• Proven Experience : Experience driving the Brand development and creative design for Global B2B, SaaS & AI-driven products. With a portfolio demonstrating ability to implement a combination of strategic, conceptual and design skills crafting original, persuasive, and visually compelling work.

• Curiosity : Experience with film production & motion graphics, producing live webinars, a variety of social and media campaigns, building marketing assets and owning holistic brand design from creative conception to execution.

• Great Collaboration: Strong ability to craft a clear narrative and paint a vision that communicates and aligns teams. Experience developing creative brand and acquisition campaigns and collaborating with marketing & technical organizations.

• Excellent Communication : Strong verbal and written communication skills, with the ability to articulate problems, design concepts and decisions to various stakeholders.

• Research Skills: Experience gathering cross functional feedback, usability testing, and translating findings into actionable campaign improvements.

• Creative Proficiency : Well-versed in using a broad spectrum of design tools - from Keynote and Google Slides for presentation design to the full Adobe Suite and Figma for design, video, illustration, and motion graphics.

• Adaptability and Resilience: Comfort working in a fast-paced startup environment, able to adapt to changing priorities and handle ambiguity with grace.

What We Offer:

We want our benefits to reflect our values, including:

• Flexible (Unlimited) Paid Time Off

• Medical, Dental, and Vision benefits for you and your family

• Life Insurance and Disability Benefits

• 401k Plan with Sierra match

• Parental Leave

• Fertility and Family Building Benefits through Carrot

• Lunch, as well as delicious snacks and coffee to keep you energized

• Discretionary Benefit Stipend giving people the ability to spend where it matters most

These benefits are further detailed in Sierra's policies and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.

Be You, With Us:

We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

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