Front Desk Agent - Trendy New Hotel - Full Time - $14.50 per hour Job at Hotel Resource, Phoenix, AZ

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  • Hotel Resource
  • Phoenix, AZ

Job Description

**Other**

**Front Desk Agent - Trendy New Hotel - Full Time - $14.50 per hour**

Front Desk Agent - Trendy New Hotel - Full Time - $14.50 per hour Benchmark Rise Uptown Hotel Phoenix AZ

**Front Desk Agent - Trendy New Hotel - Full Time - $14.50 per hour**

**Company:**

Benchmark Rise Uptown Hotel

**Location:**

85013

US

**Category:**

Other

**Degrees Required:**

Not Specified

**Employment Type:**

Full-Time

**Manages Others:**

No

**Requirements:**

**Benchmark's company culture is central to our management philosophy. The company's stated purpose is to provide an entrepreneurial environment where determined people dare to create, share, and build futures.**

**To be the benchmark by which all others are judged takes passion, courage, and dedication. We invite you to explore our extraordinary offering of unique opportunities, all with a common goal of providing an unforgettable journey.**

Job Description Summary:

The Front Desk Agent is to provide friendly, efficient registration, guest settlement, and information to all guests, fellow employees and visitors.

Job Description:

****QUALIFICATIONS:****

* Excellent oral and communication skills. Computer literate.

* Pleasant telephone demeanor.

******ESSENTIAL FUNCTIONS/RESPONSIBILITIES:******

* Check guest in, ensuring proper credit is received, special requests are noted and fulfilled and accurate information is established.

* Thoroughly complete all guest transactions.

* Promote and sell special hotel programs.

* Interact with staff in a professional manner, assisting other departments with necessary information.

* Be knowledgeable of all emergency procedures and policies.

* Maintain house bank.

* Communicate all pertinent information to the Front Office Managers and Supervisors.

* Follow set procedures on posting, charges, cashing checks, safe deposits, and refunds.

* Solicit guest feedback via guest comment cards.

******MARGINAL FUNCTIONS:******

* Cross training in housekeeping department

* Assist other departments as needed.

Job Tags

Hourly pay, Full time,

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