Part-time Remote Live Chat Support Agent Job at Catholic Central High School, New York, NY

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  • Catholic Central High School
  • New York, NY

Job Description

We are looking for a part-time remote live chat support agent to join our team. The ideal candidate will have excellent communication skills, be able to work independently, and have a strong understanding of customer service.

Responsibilities:

  • Answering customer questions and inquiries via live chat
  • Providing technical support to customers
  • Resolve customer complaints and issues
  • Upselling and cross-selling products and services
  • Maintaining a positive and professional attitude

Qualifications:

  • 1-2 years of experience in customer service
  • Excellent communication skills, both written and verbal
  • Ability to work independently and as part of a team
  • Strong understanding of customer service principles
  • Proficiency in Microsoft Office Suite
  • WPM of 65 or higher

 

Job Tags

Part time, Remote job,

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