This is a high call volume Full-Time "work from home" position for the 9am - 5:30pm and 10am - 6:30pm Eastern Time shifts (Monday - Friday)
JOB SUMMARY
An Alivi Customer Service Representative (CSR) will provide prompt and courteous support to the members of our health plan partners in English (Spanish fluency a plus) and address inquiries about our transportation services. The CSR role requires excellent communication skills in both English and Spanish, empathy, patience, and attention to detail during data entry and while speaking with members.
DUTIES & RESPONSIBILITIES
REQUIREMENTS
This position is eligible for our Schedule Adherence Program :
Employee Referral Program :
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