Job Description

Experience: 10+ Years

Title: Technical Project Manager / Program Manager

Job Location: On-Site (Boston, MA, USA)

No. of Position: 1

Qualifications: Undergrad or Higher

Work Timings: 8:00 AM EST to 5:00 PM EST

We are seeking a Technical Project Manager to join our growing talented team. The ideal candidate will be required to manage the solution requirements, implementation, deployment and support.

Key Responsibilities:

• Act as a liaison between business end-users and technology teams.
• Understand business and system requirements based on product needs, documenting them in the form of user stories and acceptance criteria.
• Create detailed documentation, including scope of work, business requirements, system requirements, system workflows, user guides, and other relevant materials as needed for the product.
• Develop wireframes, data mapping, ETL workflows, sitemaps, and system requirements (including non-functional requirements) for the product.
• Collaborate with DevOps, Development, and Infrastructure teams to provide product improvement solutions.
• Translate system requirements for the development team, ensure alignment during development, and validate that all work meets specified requirements.
• Assist in preparing and delivering end-user documents, training materials, technical documentation, and user demonstrations.
• Manage release processes by facilitating impact analysis, gap analysis, and necessary plan modifications.
• Write and execute User Acceptance Testing (UAT) plans to validate product performance and functionality.
• Work closely with clients and stakeholders, including management, business development, and project management teams.
• Ensure active team participation during planning meetings, particularly during requirements discussions and scope definition.
• Respond promptly to technical queries from business users and address their concerns effectively.

Skills, Knowledge, and Experience:

• Minimum of 10 years of experience in requirements gathering and agile project management.
• Experience in healthcare, manufacturing, retail, or travel industries is a plus.
• Prior experience managing AI projects is an advantage.
• Experience working in startups is a plus.
• Proven experience working in a client-facing consulting environment.
• Strong knowledge and experience with Scrum Agile methodology and Software Development Life Cycle (SDLC).
• Familiarity with web services, APIs, and associated interchange formats is highly desirable.
• Exceptional analytical and problem-solving skills, coupled with a self-learning attitude.
• Excellent written and verbal communication skills.
• Experience working with offshore development teams is an advantage.
• Strong aptitude for analytics and problem-solving, along with outstanding communication skills.

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